120 Day Comfort Guarantee

My Mattress, My Way - 120 Day Comfort Guarantee

The total combined thickness of all layers must meet or exceed 8” to qualify for the comfort guarantee.

 You may exchange a maximum of 2 layers in total within the 120-day period. 

  • The 120-day period starts with the delivery or pick up date on the invoice
  • The layers don’t have to be exchanged at the same time
  • If the replacement layer costs more than the original layer, the customer will be responsible for the difference
  • If the replacement layer costs less than the original layer, we will issue a refund for the difference.
  • Freight is the responsibility of the purchaser
  • Layers must be in original condition and free of smells, tears or stains.
  • For layer exchanges that require shipping. The customer must pay for the replacement layer prior to shipping (at a discount price of 35% off) and we will issue a refund once the original layer has been returned to us.  

Loyalty Program

The My Mattress, My Way Comfort Guarantee also includes a lifetime 35% discount on any further layers should your needs change.

  • The discount is based off the current regular retail price.
  • Freight is the responsibility of the purchaser
  • Cannot be combined with any other sale or offer.
  • Non-transferable
  • Discount only valid after the initial 120-day period expires

Not applicable on custom sized mattresses