For hygienic reasons we do not accept returns or exchanges on used bedding products. This includes duvets, mattress pads, pillows, flip flop foam beds, sofa beds, futon covers, and futon mattresses.
Please see our 120 day comfort guarantee for exchange rules under our My Mattress, My Way program.
All unopened, unused regular stock items (not listed above) may be returned for a store credit or exchanged within 48 hours of purchase. A receipt and the original packaging are required. Shipping charges are the responsibility of the purchaser.
All other returns or exchanges will incur a 25% re-stocking fee.
All clearance items, floor models and custom orders are final sale.
Services provided such as delivery and assembly are not refundable. Majestic Sit and Sleep accepts no responsibility for damaged uncured to product or otherwise due to space constraints on customers property. A 25% re-stocking fee will be applied to any items deemed undelivered by our 3rd party delivery service.